# Privacy Statement for CBT & Neuropsychology Centre

## Introduction

At CBT & Neuropsychology Centre, we are committed to protecting the privacy and security of our website visitors and clients. This Privacy Statement outlines how we collect, use, store, and protect your personal information when you use our website, including through cookies, data collection, and contact forms.

## Information We Collect

We may collect personal information when you:

– Visit our website, through cookies and similar technologies, to enhance your user experience and improve our services.
– Fill out contact forms, including your name, email address, and any other information you choose to provide about your enquiry or needs.
– Engage with us for services, where additional personal and sensitive information may be required to provide you with tailored support.

## How We Use Your Information

Your information is used to:

– Provide, operate, and maintain our website and services.
– Improve, personalize, and expand our website and services.
– Understand and analyze how you use our website to improve user experience.
– Develop new products, services, features, and functionality.
– Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
– Send you emails and respond to your inquiries and requests.

## Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our website. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

## Sharing Your Personal Information

We do not sell, trade, or rent your personal information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

## Security of Your Personal Information

We value your trust in providing us your personal information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

## Your Rights

Under the UK GDPR, you have rights including:

– The right to access – You have the right to request copies of your personal data from us.
– The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
– The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
– The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
– The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
– The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

## Changes to This Privacy Statement

We may update our Privacy Statement from time to time. We will notify you of any changes by posting the new Privacy Statement on this page. You are advised to review this Privacy Statement periodically for any changes.

## Contact Us

If you have any questions or suggestions about our Privacy Statement, do not hesitate to contact us at [insert contact information].

This Privacy Statement was created with the needs of our clients and website visitors in mind, adhering to the guidelines provided by the ICO and reflecting our commitment to compliance with the UK GDPR[1].